FAQS

TRUST AND GUARANTEE

Q: How can you ensure free replacement within 12 months?

A: When you place an order, you will receive a 100% discount code for a free flag replacement. If you need a new flag, simply log into largeflagstore.com and use the code at checkout. For a two-flag set, the code is valid for 12 months and covers both flags of the same size. For a single flag, the code is valid for 6 months and covers one flag of the same size.

Q: Is the quality of the flags reliable?

A: We have been manufacturing flags for nearly 20 years and supplying them to international flag distributors, so the quality of our flags is well-established. Thanks to our extensive manufacturing experience and automation, we keep production costs low and pass these savings on to you through our online store. This means you receive high-quality flags at an excellent price.

Q: Why not provide four flags directly?

A: We produce tens of thousands of outdoor flags each month, but we don't receive much direct feedback from users. This makes it challenging to identify areas for product improvement. By offering this replacement process, we can gather valuable insights from real users.

Additionally, it allows us to share expert advice on selecting and using flags, enhancing your overall experience. From a business perspective, we aim to connect with flag enthusiasts who value quality and expertise, thereby building long-term relationships with our core users.

Q: Can I purchase just one flag instead of the two-flag set?

A: Absolutely! Feel free to buy just one flag to see our quality firsthand. You can compare nylon and polyester flags to decide which suits you best. Just a heads-up: the free replacement for single flags is valid for 6 months.